You can always contact us via Instagram Direct Message or by writing to us at info@demblee.it.
WE WILL RESPOND FROM THE FIRST DAYS OF SEPTEMBER.

WRITE TO OUR CUSTOMER SERVICE: info@demblee.it

We need the following information:
NAME AND SURNAME:
ORDER NUMBER:
EDIT:

WE WILL RESPOND FROM THE FIRST DAYS OF SEPTEMBER.

If you received your order from July 26th onwards you will be able to return or replace it by the end of September.

WRITE TO OUR CUSTOMER SERVICE info@demblee.it
We need the following information:
NAME AND SURNAME:
ORDER NUMBER:
MODEL/COLOR/SIZE/ WHAT YOU NEED:

WE WILL RESPOND FROM THE FIRST DAYS OF SEPTEMBER.

THIS IS AN EXCHANGE GLS REPLACEMENT WHOSE SHIPPING COSTS FOR COLLECTION AND DELIVERY ARE PAID BY US.

If you received your order from July 26th onwards you will be able to return or replace it by the end of September.

YOU CAN SEND US THE RETURN REQUEST VIA THE WEBSITE BY LOGINNING TO YOUR PERSONAL ACCOUNT.

WRITE TO OUR CUSTOMER SERVICE info@demblee.it

We need the following information:
NAME AND SURNAME: ORDER NUMBER: REASON FOR RETURN:

IF YOU WANT TO MAKE A REPLACEMENT:
WRITE TO OUR CUSTOMER SERVICE info@demblee.it
We need the following information:
NAME AND SURNAME:
ORDER NUMBER:
MODEL/COLOR/SIZE/WHAT
YOU NEED:

WE WILL RESPOND FROM THE FIRST DAYS OF SEPTEMBER.

THIS IS AN EXCHANGE GLS REPLACEMENT WHOSE SHIPPING COSTS FOR COLLECTION AND DELIVERY ARE PAID BY US.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.